Connect your people to the expertise and project knowledge your firm already has.
Professional service firms run on knowing who has done what. That knowledge often sits scattered across HR, CRM, and project systems. Employees then spend more time hunting for context and less time using it.
Para brings that context into one place. We do more than build another employee portal. We create a workplace that shows how people and their work connect.
Para has delivered and designed digital workplace patterns connecting employee profiles, expertise, active projects, client context, enterprise knowledge, search and system integration, alongside reusable HR workforce patterns covering employee information, time and project tracking, PTO, role-based information access and utilization reporting.
A professional services firm works better when people can see who knows what and where they have used it.
Why this matters
Professional services firms run on people and the knowledge they build on each project. That knowledge often sits in separate systems that do not talk to each other.
An employee may need to find someone with the right expertise for a new project. They may also need to know who has worked with a particular client before. When these links are hard to find, valuable knowledge stays locked away.
Para's digital workplace work tackled this split. We brought data from business systems into one experience built around employees, projects, and clients. The same approach works for consulting firms and other project-based enterprises. It fits wherever staffing depends on finding the right expertise fast.
- Employee profile and enterprise context: we give each employee one profile that shows their role and current work.
- Skills and expertise discovery: we help employees find the right skills and expertise across the organization.
- Project and client intelligence: we link people to the projects and clients they have worked on.
- Enterprise search and findability: we make people and knowledge easy to find.
- Knowledge hubs and taxonomy: we build structured spaces for reusable company knowledge.
- Information architecture and metadata: we give company content a clear structure people can navigate.
- Time and utilization reporting: we show managers how people spend their time across projects.
What the work looks like
Identify the business links that matter
Para starts with how people, skills, and projects connect. We do not treat the workplace as a set of pages.
First, we learn what employees need to find before they can act. We also decide which business relationships the experience should show.
Design the information architecture
We research how employees look for information, then design the structure and search around it. We test the design with real users before we build.
The goal is a workplace that is easier to navigate. We organize information around the work, not only around the org chart.
Connect systems of record to enterprise context
Employee and client data often already lives in business systems. Integration brings that data into the workplace, so we avoid creating duplicate copies.
The digital workplace becomes a connected access layer. The trusted data stays in the right source systems.
Support the workforce lifecycle
Time tracking and leave requests can link the workplace to daily workforce operations.
This ties the employee experience to how the firm assigns and measures its people.
Para point of view
The workplace is an information model
A portal becomes useful when it shows how people and their work relate. The experience should show employees where information is. It should also show how that information relates to the work they need to do.
Search is a business capability
Design search around the real questions employees ask, not only around document keywords. Finding the right person can matter as much as finding the right document.
Employee 360 is a pattern, not a page
The useful idea is to connect everything the firm knows about an employee in one place. The goal is not another profile page. The goal is to make useful business links easy to reach through the employee experience.
Knowledge needs structure
People can only find things once you give content a clear structure and an owner. That same structure also prepares you for AI. Without structure and clear owners, more content can make knowledge harder to use, not easier.
Business systems should stay the source of truth
The digital workplace should surface useful context from source systems. It should not turn the portal into another system of record. Integration should make information easier to reach while keeping clear ownership of the data behind it.
Para links the workplace experience to the information and operating context behind professional work.
What you get
Digital workplace current state assessment
A clear view of how employees find people and information today. It also names the main pain points in the experience.
Enterprise information model
A defined map of how people, projects, and clients relate. It sets up the structure a connected workplace needs.
Information architecture and taxonomy
A content structure designed around how employees find and use information.
Employee and expertise experience model
A model for finding employees and expertise within the agreed scope.
Integration and source ownership map
A view of which systems stay the source of truth and what information each provides. It also shows how workplace experiences should use and present that data.
Modernization roadmap
A phased path across Microsoft 365 and the systems connected to it. We order the steps around business priorities.
Where it fits
Enterprise & Professional Services covers many sectors. Para's strongest evidence comes from project-based and knowledge-heavy enterprises.
Digital Workplace & Knowledge
A workplace built around people, projects, and the knowledge they share. These capabilities build a connected workplace. Employees can find the people and information that matter to their work.
Employee & Workforce
Time tracking, leave requests, and reports on how people use their time. These capabilities link the employee experience to practical workforce processes and operational information.
Information Architecture & Search
The structure and search that make information easy to find. This gives you the structure to keep company information easy to find and maintain.
Enterprise Integration
Connections to the business systems that already hold your data. Integration brings useful context together. It keeps clear lines between the workplace experience and the systems of record.
Managed Services
Ongoing support and improvement after the workplace goes live. These capabilities keep the workplace running and growing after go-live.
Explore related capabilities
Related advisory
- Digital Workplace Advisory
- Enterprise Architecture & Roadmapping
- Information Architecture
- Data & BI Advisory
- Process Automation
Related solutions
- Digital Workplace Modernization
- Employee Experience
- Knowledge Management
- Enterprise Search & Findability
- HR Workforce Operations
Related platforms & assets
- Employee 360 foundation
- Skills and Expertise Finder
- Project 360
- Client information model
- Enterprise Knowledge Hub
- IA and Search accelerators
Need to connect your people to the knowledge and expertise your firm already has?
Para can help you design the information model and search behind a connected workplace.
We can start with one focused problem, such as finding expertise. Then we can extend into wider workforce capabilities where the business case supports it.
Start with how people and their work relate. You can then modernize the workplace without adding another disconnected layer of technology.