Build a digital workplace where people find information easily and get work done with less friction.

A digital workplace is not a set of tools. It is a way of working.

Technology can give an organization more platforms without making work any easier.

Value appears when employees know where to go and which tool fits which job. They also need to know who owns each process.

Para looks at digital workplace change across the whole experience.

Journey before channel

Start with the employee journey and the result it should deliver. Then decide which platform should carry it.

Content and process are part of the experience

A well-designed screen cannot make up for unclear information or a broken approval.

The workplace experience depends on what sits behind the screen.

Para designs the content and the workflow together, so each improvement fixes a real point of friction.

Design for operation

A workplace does not succeed just because it goes live.

You need to plan who owns and supports it from the start.

Para helps you build a workplace you can govern and keep improving over time.

What we help solve

When the workplace grows faster than the rules that govern it

Digital Workplace Advisory adds the most value when tools and team sites have piled up without a clear model for how they work together.

Para helps with challenges such as these:

• Employees do not know where to find trusted information or which platform to use.
• Intranets and shared drives are full of duplicate or outdated content.
• Employees chase common requests and approvals by email.
• Each department uses Microsoft 365 and SharePoint in its own way. The experience feels inconsistent and ownership is unclear.
• Search and navigation follow the org chart, not the way people really look for information.
• Each team organizes and tags its content its own way.
• Nobody clearly owns content or governance duties.
• Employee portals share news but do not connect to the services people need.
• Teams create collaboration spaces that nobody owns.
• Adoption is uneven because employees lack one simple, clear way of working.
• Teams launch workplace projects as technology rollouts, with no plan for adoption.

What the work looks like

From employee needs to workplace architecture and delivery

Para designs the workplace around how people work, not around single tools.

Employee Experience & Workplace Strategy

Identify your key employee groups and the tasks they struggle with. Set the principles for the future workplace and a shared direction for change.

Intranet & Portal Architecture

Define what the intranet and each portal are for, so they work as one clear experience.

Information & Content Architecture

Organize content and give it clear owners. Information then becomes easier to find and trust.

Collaboration Governance

Define how people create collaboration spaces and when to retire them.

Set clearer rules for where each kind of work should happen.

Workflow & Employee Services

Find the manual employee processes that waste the most time. Rank the chances to automate them with SharePoint and Power Platform.

Link the workplace to the business applications behind it where it makes sense.

Platform & Architecture Roadmap

Define the role of Microsoft 365 and related platforms in the target workplace.

Align the workplace with your wider enterprise architecture. Do not treat it as a stand-alone technology setup.

Adoption, Support, & Operating Model

Define who owns and supports the workplace after launch. Train people and keep improving it.

People, Process, Data, and Technology

A digital workplace succeeds when all four parts work together

A digital workplace succeeds when you design employee needs and platforms together. Para views the workplace as an operating value chain: People + Process + Data + Technology

People

The people who use the workplace and the people who keep it running.

This includes content owners and the support teams behind them.

Process

The ways of working behind the experience.

This includes employee requests and approvals, as well as how teams share knowledge.

Data

The information that helps people find what they need and act on it.

This includes content and its tags, along with data on how people use the workplace.

Technology

The platforms that power the experience.

This usually means Microsoft 365 and the enterprise systems connected to it.

How Para works

From current evidence to a change path you can act on.

1. Understand Employee Needs Identify your employee groups and the tasks they struggle with.
2. Assess the Current Workplace Review how people use and govern your current Microsoft 365 setup.
3. Define the Target Workplace Set the target experience and the governance that will keep it in shape.
4. Prioritize the Roadmap Turn the target state into a practical order of initiatives. Rank the work by business value and readiness, from content cleanup to training.
5. Design for Operation Define who owns and supports the workplace alongside the solution. Make sure the workplace has a plan for what happens after launch.
6. Mobilize Delivery & Adoption Carry the roadmap into delivery through the right Para skills, from Microsoft 365 to managed support.

A workplace does not succeed just because it goes live. You need to plan who owns and supports it from the start.

What you get

Practical outputs that help you decide and deliver.

Depending on the engagement, Para may deliver:

• A digital workplace strategy and guiding principles
• Employee personas and summaries of key journeys
• A review of the current workplace and collaboration setup
• A target workplace experience model
• A blueprint for the intranet and employee portal
• Information architecture and taxonomy
• A content governance and lifecycle model
• A collaboration governance and workspace lifecycle model
• A backlog of employee workflows to automate
• A Microsoft 365 and SharePoint roadmap
• A Power Platform and automation roadmap
• A workplace governance and operating model
• A plan for training and support
• A framework for measurement and steady improvement
• A phased implementation roadmap

Where it fits

Para moves the workplace roadmap into delivery on Microsoft 365 and Power Platform. Where standard tools fall short, we build custom employee apps. We can also connect TecTaria and your HR platforms when learning is part of the target workplace. Managed support then keeps the workplace healthy after launch.

Enterprise Services

• Microsoft 365 & SharePoint Intranets and collaboration spaces.
• Power Platform & Automation Automated approvals and low-code apps.
• Custom Apps & APIs Custom employee tools when standard platforms fall short.
• Cloud & Integration Links between the workplace and your other systems.
• Data, BI & Analytics Insight into how people use the workplace.
• Managed Application Support Ongoing support and steady improvement after go-live.

Solutions

Para can link the workplace to wider digital services such as:

• Employee services
• Human capital and HR applications
• Learning and development
• Internal digital services
• B2B collaboration
• Knowledge and information experiences

Where relevant, we can connect these to the HR and learning platforms you already use.

Products & Platforms

Where they support the target experience, Para can bring in its own assets, such as TecTaria EDU.

Managed Services

Our work together does not have to end at launch.

Para can support the workplace through:

• Application support
• Service management
• SLA-based operations
• Releases and enhancements
• Governance follow-up
• Operational monitoring
• Continuous improvement

See how Para works for where this sits in an engagement.